An Online Shopping Revolution
FAQ’s

Bulksmash is a Group-Buying platform, where multiple shoppers can come together to buy the same product and earn cashback.

Group-Buying is a system where many shoppers can come together to issue a bulk order.

This allows the group of buyers to get a better price per product from the seller.

With Bulksmash's Group-Buying platform you can shop alongside people from accross the internet.

Once a minimum number of buyers are reached, we place a bulk order with our supplier at a discounted price.

This discount is then credited to your PayTM Wallet in the form of a cashback.

On Bulksmash, all buyers of the product are delivered the product at the promised price, even if the lot is incomplete.

However, we would be unable to provide a cashback to the shoppers if the required number of buyers are not met.

You can check your order status by logging into your profile. My Account > Orders > Track Order.

You can cancel your order by logging into your profile. Profile> Orders> Track order> Cancel Order How can I return/replace an item?

Sir, According to our return/replace policy, we allow return/ replace only until the first 3 days of delivery. If you wish to return within this stipulated period. Kindly Mail us the cause of return with a copy of the invoice and pictures of the product, if it is faulty.

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at contact@bulksmash.in.

We have almost all the latest payment modes available at your disposal. From Credit Cards, Debit Cards to Bank Transfer and Wallets. We also provide COD but only on certain items and price ranges.

We would request you to click on the below mentioned link and follow the procedure from there on. bulksmash.in/passwordrecovery

When you promise to buy a suggestion, it means that when the suggestion becomes available for sale on bulksmash, you WILL purchase it at the stipulates price. Since we can generate deals only after confirming a certain number of buyers, we expect that users live upto their promise.

A Broken promise not only upsets our economics but also affect other users who have promised to buy and aren’t able to avail the price they were promised. We believe in that a strong community can create wonders, which is why we advice you to promise to buy only if you are sure.

When you like a suggestion, you are in a way helping us gauge the popularity of a product and if we should put it up for sale at the website.

It will also help you to keep a track of the suggested product. You can view it from your profile.

If you want to co-buy some product which is relatively expensive on other websites, you can post a suggestion on bulksmash. If we Generate enough popularity for the product, we will make sure to make it available on Bulksmash for everyone to purchase.

You cannot purchase a suggestion. But you can promise to buy it. This way, we can judge the popularity of the product and thus help us make it available for sale. You can also like it to keep a track of it (and if you aren’t sure of buying it) and comment to share your views on it.

The loading bar indicates how many people have promised to buy the product. The purchase is executed when the loading bar reaches completion.

Once a suggestion tile has enough likes. Bulksmash makes it available to buy. This product can now be bought from our website. How do I sell on Bulksmash ?

Bulksmash isn’t a market place model. But, we like to bring new suppliers/products on board. You can contact us by dropping us an email on purchase@bulksmash.in

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Corporate Office
Bulksmash Pvt Ltd
45A, Mittal Towers, Nariman point,
Mumbai - 21